Effective date: 12 December, 2024
At Chart Monks, we respect your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, disclose, and safeguard your data when you use our online trading courses and services. By accessing or using our website and services, you agree to the terms of this Privacy Policy.
1. Information We Collect
We collect various types of information from you in order to provide you with our online trading courses and services, including:
- Personal Information: When you register for our classes, we may collect your name, email address, phone number, and billing information.
- Payment Information: If you make a purchase, we collect credit card or other payment details for transaction purposes.
- Usage Data: We may collect data about how you interact with our platform, including session durations, page views, and course progress.
- Cookies and Tracking: We use cookies to enhance your experience on our website. These cookies may track your preferences, login information, and other website interactions.
2. How We Use Your Information
We use the information we collect for the following purposes:
- To provide, manage, and improve our online trading classes and related services.
- To process transactions and send you receipts or confirmations.
- To communicate with you about your courses, including updates, course materials, or customer support.
- To personalize your experience and recommend relevant trading content based on your activity.
- To send marketing communications (if you have opted-in) about future classes, promotions, or other related offerings.
- To comply with legal obligations and protect our rights and the safety of our users.
3. How We Share Your Information
We will not sell, trade, or rent your personal information to third parties. However, we may share your data with the following entities:
- Service Providers: We may share your information with trusted third-party companies that help us operate our platform (e.g., payment processors, email service providers).
- Legal Requirements: We may disclose your information if required by law, in response to legal processes, or in order to protect our rights and safety.
- Business Transfers: If Chart Monks is acquired or merged with another company, your information may be transferred as part of that transaction.
4. Data Security
We take reasonable precautions to protect your personal information. However, please note that no method of data transmission or storage is 100% secure. We employ encryption and secure servers to protect sensitive information, but we cannot guarantee absolute security.
5. Your Rights and Choices
You have the following rights regarding your personal data:
- Access: You can request access to the personal information we hold about you.
- Correction: You can correct any inaccurate or incomplete data.
- Deletion: You can request that we delete your personal data, subject to certain exceptions.
- Opt-Out: You can opt out of receiving marketing emails by following the unsubscribe link in those communications.
- Data Portability: You can request a copy of your personal data in a portable format.
To exercise any of these rights, please contact us at [Insert Contact Email].
6. Children’s Privacy
Our services are not intended for children under the age of 18. We do not knowingly collect personal information from children. If we learn that we have collected personal data of a child under 18, we will take steps to delete it.
7. Changes to This Privacy Policy
We reserve the right to update this Privacy Policy at any time. If we make changes, we will post the updated policy on this page with an updated effective date. We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your data.